Privacy Policy

 

Your Personal Information and How We Use It

We respect your privacy and are committed to protecting it

At Charleston Boutique, your privacy is more than a policy. It is a promise. We are committed to safeguarding your personal information and creating a secure and enjoyable experience every time you shop with us. This policy outlines how we collect, use, and protect your information in accordance with United States privacy standards.

Information We Collect

When you visit or shop with Charleston Boutique, we may collect the following information:

Personal Information
Your name, email address, phone number, shipping address, and payment details

Order Details
Information about the products you purchase, including order history and preferences

Device and Technical Data
Such as your IP address, browser type, and how you navigate our website

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding your order status and any inquiries

  • Provide responsive and helpful customer care

  • Improve our website, products, and overall shopping experience

  • Send you occasional updates, promotions, or offers if you have chosen to receive them

Sharing Your Information

We will never sell or trade your personal information. We only share your data with trusted service providers who help us operate our website and fulfill your orders. These may include:

  • Payment processors to securely handle transactions

  • Shipping and delivery partners

  • Analytics providers to help us understand and improve website performance

Each of these partners is contractually required to protect your information and to use it only for purposes we have approved.

Your Rights

You have the right to:

Access
Request a copy of the personal data we hold about you

Correction
Ask us to update or correct any inaccurate or incomplete information

Deletion
Request that we remove your data, where legally permitted

Unsubscribe
Opt out of receiving marketing communications at any time by using the unsubscribe link or contacting us directly

To exercise any of these rights, simply contact us.

How Long We Keep Your Information

We retain your information only as long as necessary to fulfill the purposes outlined above. This may include legal or financial record-keeping where required.

Data Security

We take your security seriously. Your personal information is stored on secure servers, and sensitive data is encrypted when transmitted. While we work hard to protect your information, no online system can be guaranteed fully secure. We encourage you to use caution and contact us with any concerns.

Use of Cookies

Our website uses cookies to offer a better shopping experience. Cookies help us remember your preferences and tailor our services to your needs. You may choose to disable cookies through your browser settings, but please note that doing so may affect how our site functions for you.

Updates to This Policy

From time to time, we may update this Privacy Policy to reflect changes in our practices or regulations. When we do, the revised policy will appear on this page. Your continued use of the site implies your acceptance of any changes.

Have a Concern?

If you have any concerns about how your data is handled, we encourage you to contact us directly. We are committed to resolving issues respectfully and promptly.

Contact Us

If you have any questions about this policy or how your information is used, please feel welcome to contact us at:
📧 info@charleston-boutique.com

Thank you for trusting Charleston Boutique. Your privacy is deeply respected, and we are grateful to have you here.